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3 mins read

Hunter Phillips

Client: Hunter Phillips 
Interviewee: Lizzy Campbell,  Senior Operations Manager
Sector: Renewable Energy
Company Size: 11-50
Migrated from: Tracker

Hunter Philips is an Executive Search Company exclusively operating in the renewable energy sector. Since inception, they have established themselves as an industry leader, building successful relationships across Europe, the US, and APAC regions. With a commitment to being at the forefront of technology and innovation, Hunter Philips supports its consultants in providing a tailored, bespoke, and niche service to clients globally.

After achieving remarkable growth of over 50% in a single year, Hunter Philips recognised that their existing infrastructure could no longer support their trajectory. Following an extensive 12-month market review, they selected Seven20 to provide a bespoke, Salesforce-based CRM. The result is a fully integrated, scalable platform that continues to evolve alongside their global operations.

The Challenge: Managing Rapid Scale

Success brings its own set of challenges. Throughout 2023, Hunter Philips scaled their business by more than 50%. This rapid expansion exposed the limitations of their existing systems. To sustain this momentum and support further progression, they needed a CRM that was not just a database, but a scalable engine capable of handling complex, global executive search operations.

“Having scaled our business by more than 50% throughout 2023, we found ourselves in the market for a more bespoke, scalable and tailored CRM.”

The Solution: A 12-Month Search for Perfection

The Operations team spent over a year meticulously vetting available CRMs. Seven20 emerged as the clear front-runner, distinguished by its Salesforce architecture and the ability to integrate seamlessly with Hunter Philips’ wider technology stack. However, it was the human element that sealed the deal.

  • Bespoke Capability: The ability to tailor the system exactly to Hunter Philips’ niche requirements.
  • Integration: Seamless connection with other technology partners.
  • Partnership: From the first discovery session, the Seven20 team demonstrated a willingness to partner rather than just sell.

“Working with Josh and his team from our first discovery session, we knew we could partner with Seven20 exactly as we wished!”

The Experience: Superior Service

For Hunter Philips, customer service was a decisive factor. The implementation process was characterized by high availability and genuine support, setting Seven20 apart from other vendors in the market.

“From our very first discovery call we have found the Seven20 team to be far superior to other CRM suppliers… The customer service from Seven20 was one of the main reasons we chose the platform.”

The Result: A Scalable, Integrated Ecosystem

Eighteen months into the partnership, Hunter Philips has a platform that is robust, bespoke, and fully integrated. The system has moved beyond a static tool to become a living part of the business that adapts to new strategies.

  • Agility: The platform allows the team to make changes to processes and reports with ease.
  • Continuous Development: The system is treated as a “work in progress,” constantly evolving to meet new business needs.
  • Long-Term Impact: A stable foundation that supports consultants in delivering high-level service.

“We now have a platform in place that is scalable, bespoke and fully integrated with our tech stack. Albeit only 18 months in, we can see the benefits as a business.”

Advice for Other Businesses

“Explore Seven20 and its possibilities! Although moving CRM is a huge undertaking and not for the faint hearted, the whole of the Seven20 team are on hand to support you!”